When washing items, we cannot guarantee that stains or odours will be completely eliminated. However, despite extremely careful handling, we cannot assume liability for any potential discolouration, loss of colour or repaired items that no longer correspond 100% to their original state. Visit us between 27 March and 04 April 2021 and book for a fantastic discounted rate. Washing or replacing filling: Items without joints:Īdditional charge for items filled with wood shavings and studio items depending on labourĪll cleaning and repair work is carried out to the best of our knowledge and ability. im August 2012 klassisch an der Front im Kundenservice, zunchst nur mit einem weiteren Mitarbeiter, bei Ratepay angefangen. Sewing and repair work: €50 per hour + material costs The following prices apply to repair work: Wende Dich bei Fragen gerne an unseren Zahlungsdienstleister RatePay: Erreichbar: Montag bis Freitag 8 - 19 Uhr. Please note that the item being repaired should not be older than 10–15 years because we only use period correct materials for repair. Your invoice will be enclosed with your safely returned friend. Should you proceed with the repair, this €20.00 charge will be counted towards repair costs. Ratepay is the leading white-label-payment-solution-provider offering the most popular deferred payment methods to sizable online shops in the DACH region. You will be charged €20.00 for the item inspection and cost estimate preparation. z.B.: Rechnungs-Nr., Mitarbeiternamen, Kunden-Nr., IBAN, etc. Nutze hierfr das Feld 'Vertrauliche Informationen'. Bis heute habe ich nichts von der Dame gehrt, jedoch jetzt zwei Mahnungen mit Mahngebhr erhalten Daraufhin habe ich erneut beim Otto Kundenservice angerufen. Die Mitarbeiterin meinte, sie klrt dies ab und meldet sich bei mir. You will receive a cost estimate for the repair and can then decide whether we should proceed with the repair. The Seller assigns to RatePAY the claim arising against the customer when using a RatePAY payment method, and to Wirecard Bank AG, Einsteinring 35, 85609. Bitte schreibe keine sensible Daten in die obigen Felder. Da mir 24,90 von Ratepay gut geschrieben wurden, und genau ber diesen Betrag bekam ich die Zahungserinnerung. Once our seamstresses have examined your little friend they will advise exactly what repair / restoration they can undertake.
Then send your Steiff friend to the following address, along with your required restoration or repair and please enclose your full postal address for their safe return: Is your little friend rather ‘well-loved’ and perhaps in need of some restoration or repair?